Nathan Whitney
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Nationality
American
Gender
Male
Date of birth
06/16/1978
Countries interested in
ANY
Available from
ASAP
Full/Part time
Full
Education
EDUCATION Bachelor of Arts, Hospitality, Meeting and Travel Administration, May 2002 Emphasis in Hotel Management Metropolitan State College of Denver Certified Pool Operator Certification October 2009 National Swimming Pool Foundation
Employment history
EXPERIENCE Seminole Hard Rock Hotel & Casino June 2007 – December 2009 Recreation Manager (as of November 2007) Former Operations Shift Manager June 2007- November 2007 -Managed and trained front desk, rooms control, door staff, bell staff and concierge -Assist with MOD calls throughout shift -Manage Lifeguards, Pool Attendants and Cabana Butlers -Forecast and budget for Recreation Department sales and expenses -Ensure guest safety and satisfaction -Increased Cabana and retail sales each of the past 2 years by 50% -Oversaw $300,000 renovation of pool deck Disney World Wide Services, Inc. December 2001- Current Freelance Assistant Production Manager for ABC Sports Network Television -Assist Production Manager with recruiting, hiring of staffing, security and catering -Travel to events and confirm travel arrangements, payroll and paperwork -Supervise the set-up of hospitality and production trailers Royal Caribbean International November 2002-April 2005 Guest Relations Supervisor -Trained guest relations staff, PBX operators and Concierge -Handled numerous guest concerns and exchange of currency -Located and followed up with guest lost luggage via Airlines or Cruise ships -Implemented new training techniques (meetings, games, outings, etc.) -Scheduled Front Desk, PBX, and Concierge hours -Assisted Chief Purser with department budget Millennium Harvest House Hotel Boulder October 2000-October 2002 Assistant Front Office Manager -Supervised and trained Front Desk Staff, Bellman, Doorman, Van Drivers, PBX operators, Night Auditors and Night Security -Budgeted and Scheduled Front Office Payroll -Generated weekly reports for Executive Operations Committee
Other information
Resume posted: December 17, 2009
